1. What products does Shudh Shahi Products offer?
We offer a wide range of high-quality spices, masalas, whole spices, and pickles, including turmeric, coriander, red chilli, garam masala, and other premium spice products.
2. Are Shudh Shahi Products spices natural and pure?
Yes. All our products are 100% natural and pure, made from carefully selected ingredients with no preservatives, no artificial flavours, and no added colours.
3. Do you sell products online?
Yes. Our website allows customers to browse products and place orders online across India.
4. Do I need to create an account to place an order?
Yes. Customers are required to create an account and log in to place orders on our website.
5. What payment methods are available?
We accept:
- Online payments through trusted third-party gateways (such as PhonePe)
- Cash on Delivery (COD) on selected pin codes
6. Do you deliver across India?
Yes. We currently deliver across India only.
7. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on the delivery location and courier partner.
8. Are your products returnable or refundable?
Due to the nature of food and spice products:
- Returns are not accepted once delivered
- Refunds or replacements are provided only in case of damaged or incorrect products
9. What should I do if I receive a damaged or wrong product?
Please contact us within 24 hours of delivery with your order ID and clear photos of the product and packaging. We will review and assist accordingly.
10. Do you use preservatives or artificial colours?
No. Shudh Shahi Products strictly follows a no-preservatives, no artificial colours, and no artificial flavours policy.
11. Are your spices made from whole spices?
Yes. Wherever applicable, our masalas are prepared using whole spices to retain their natural oils, aroma, and authentic flavour.
12. How can I contact Shudh Shahi Products?
You can reach us at:
Email: info@shudhshahiproducts.com
Address: Shudh Shahi Products, Saiyed Sarawan, Kaushambi, Uttar Pradesh, India
13. Can I cancel my order after placing it?
Orders can be cancelled only before dispatch. Once dispatched, cancellation is not allowed.
14. Do you ship internationally?
No. At present, we deliver only within India.