At Shudh Shahi Products, we value the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you use our website, we may collect the following personal information:
- Full Name
- Mobile Number
- Email Address
- Shipping and Billing Address
This information is collected during account registration, order placement, or when you interact with our services.
2. Purpose of Data Collection
We collect your personal information solely to:
- Create and manage user accounts
- Process and fulfill orders
- Arrange product delivery
- Communicate order status and service updates
- Improve our website, products, and customer experience
- Comply with legal and regulatory requirements
3. Payments and Transactions
Payments on our website are processed through trusted third-party payment gateways, such as PhonePe, along with Cash on Delivery (COD) options.
We do not store or process your payment card or UPI details on our servers. All payment information is handled securely by the respective payment service providers.
4. Cookies and Analytics
Our website uses:
- Basic website cookies to ensure smooth functionality
- Google Analytics to understand visitor behavior and improve website performance
Cookies do not collect personally identifiable information unless voluntarily provided by you.
5. Sharing of Information
We do not sell or rent your personal data.
Your information is shared only with delivery and logistics partners strictly for the purpose of order fulfillment and delivery.
We may also disclose information if required by law or government authorities.
6. Data Security
We take reasonable and appropriate measures to protect your personal data from unauthorized access, misuse, loss, or alteration. Our website is hosted on Hostinger, which follows industry-standard security practices.
7. User Accounts
To place orders on our website, users are required to create an account and log in. You are responsible for maintaining the confidentiality of your account credentials.
8. Third-Party Services
Our website may involve third-party services for:
- Website hosting (Hostinger)
- Payment processing
- Email and SMS communication
- Delivery and logistics
These third parties are obligated to protect your information and use it only for specified purposes.
9. Children’s Privacy
Our website and services are intended for users within India and are not directed toward children under 18 years of age. We do not knowingly collect personal data from minors.
10. Changes to This Policy
Shudh Shahi Products reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
11. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Email: info@shudhshahiproducts.com
Address: Shudh Shahi Products, Saiyed Sarawan, Kaushambi, Uttar Pradesh, India