At Shudh Shahi Products, we aim to deliver your orders safely, hygienically, and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
- Orders are processed after successful confirmation of payment or Cash on Delivery (COD) verification.
- Order processing typically takes 1–3 business days, excluding Sundays and public holidays.
- Once dispatched, you will receive order updates via email or SMS.
2. Shipping Locations
- Currently, we deliver across India only.
- We do not offer international shipping at this time.
3. Delivery Timeline
- Estimated delivery time is 3–7 business days, depending on:
- Delivery location
- Courier partner availability
- Weather or unforeseen circumstances
Please note that delivery timelines are indicative and may vary.
4. Shipping Partners
- Orders are delivered through trusted third-party logistics and courier partners.
- Shudh Shahi Products is not responsible for delays caused by courier companies, natural events, or operational issues beyond our control.
5. Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at checkout.
- Any additional charges such as remote area delivery fees are determined by the courier partner.
6. Cash on Delivery (COD)
- COD is available on selected pin codes.
- Customers are requested to provide accurate contact details to avoid delivery issues.
- Repeated refusal of COD orders may result in restriction of COD service.
7. Delivery Attempts
- Our delivery partners usually make up to two delivery attempts.
- If delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to us.
8. Damaged or Missing Packages
- Please check the package at the time of delivery.
- If the package appears damaged or tampered with, please do not accept it and inform us immediately.
- For missing or damaged items, contact us within 24 hours of delivery with order details and photos.
9. Address Accuracy
- Customers are responsible for providing complete and accurate delivery addresses.
- Shudh Shahi Products will not be liable for delays or non-delivery due to incorrect or incomplete address details.
10. Changes to Shipping Policy
Shudh Shahi Products reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. Any changes will be effective once published on the website.
11. Contact Information
For any shipping or delivery-related queries, please contact:
Email: info@shudhshahiproducts.com
Address: Shudh Shahi Products, Saiyed Sarawan, Kaushambi, Uttar Pradesh, India