Welcome to Shudh Shahi Products. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. About Us
This website is owned and operated by:
Shudh Shahi Products
Head Office: Saiyed Sarawan, Kaushambi, Uttar Pradesh, India
Email: info@shudhshahiproducts.com
2. Use of Website
- The website is intended for users within India only.
- You must be at least 18 years old to create an account or place an order.
- You agree to use the website only for lawful purposes and in accordance with these Terms.
3. Account Registration
- To place orders, users must create an account and log in.
- You are responsible for maintaining the confidentiality of your account credentials.
- Shudh Shahi Products reserves the right to suspend or terminate accounts found to be misused or fraudulent.
4. Product Information
- We make every effort to display accurate product descriptions, images, and prices.
- Minor variations in color, texture, or packaging may occur due to natural ingredients and display differences.
- All products are subject to availability.
5. Pricing & Payment
- Prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of taxes as mentioned.
- Payments can be made via third-party payment gateways (e.g., PhonePe) or Cash on Delivery (COD).
- Shudh Shahi Products does not store your payment details.
6. Orders & Acceptance
- Placing an order does not guarantee acceptance.
- We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraud.
- Order confirmation will be communicated via email or SMS.
7. Shipping & Delivery
- Orders are delivered through third-party logistics partners.
- Delivery timelines are estimates and may vary due to location, weather, or unforeseen circumstances.
- Shudh Shahi Products is not responsible for delays caused by courier partners.
8. Returns, Refunds & Cancellations
- Food and spice products are non-returnable and non-refundable once opened or used, due to hygiene and safety reasons.
- In case of damaged or incorrect products, customers must contact us within a reasonable time after delivery.
- Refunds, if approved, will be processed through the original payment method.
9. Intellectual Property
- All content on this website, including text, images, logos, and designs, is the property of Shudh Shahi Products.
- Unauthorized use, copying, or reproduction is strictly prohibited.
10. Limitation of Liability
- Shudh Shahi Products shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability, if any, shall be limited to the value of the product purchased.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Uttar Pradesh, India.
13. Changes to Terms
Shudh Shahi Products reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated Terms.
14. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Email: info@shudhshahiproducts.com
Address: Shudh Shahi Products, Saiyed Sarawan, Kaushambi, Uttar Pradesh, India